Sustainability

We’re helping businesses do their part for the planet by offering sustainable options for printers and copiers, responsible cartridge disposal and comprehensive refurbishment services to extend the life of existing equipment.

Industry-leading sustainability initiatives

We’re committed to helping businesses reduce their environmental impact, providing a more sustainable way to manage your IT, including zero-carbon offset printers and copiers.

Alongside our refurbishment services, proactive and continuous monitoring of your IT, printer and telecoms systems means we can prolong the lifespan of your equipment, saving costs and reducing unnecessary waste. Plus, by utilising remote support software whenever possible we can help reduce carbon emissions by addressing issues without the need for on-site visits.

Future Care: Our sustainable photocopier and printer program

We’re proud to offer Future Care, our way of giving photocopiers and printers a new lease on life - all while reducing your business’ waste. With a focus on our sustainability values of reuse, repair, and recycle, we’re helping businesses like yours do their bit to protect the planet. Here’s how it works:

Zero Carbon Footprint

Our new copiers are zero-carbon offset right from day one. But we don’t stop there. We carefully select low-use, second-hand copiers and printers that are built to last. After a thorough refurbishment, these devices are as good as new, and we back them with a solid 3-year guarantee.

Circular Economy Approach

When a copier’s time is up, we carefully dismantle it, saving any usable parts and toners that are still within the manufacturer’s lifespan. We then send the remaining components for eco-friendly recycling, keeping waste to a minimum.

Carbon Offsetting

For every copier or printer you purchase, we plant trees (model-dependent), offsetting the carbon emissions from transporting and installing your new equipment. Together, we’re reforesting the planet - one copier, one tree, one step at a time.

Toner and Parts Recycling

We’ve partnered with Circular Planet, an initiative supported by top ink and toner manufacturers, to recycle used cartridges responsibly. Our engineers collect your empty cartridges during their visits, ensuring they’re recycled and reused, which in turns creates a full-circle solution.

Keep carbon emissions to a minimum with remote support

Getting help with your Toshiba photocopier is easier than ever with our Remote Assistant app.

All you need to do is call Active, click the app icon on the control panel and the remote support or investigation starts. From there, our team can remotely operate the control panel, service mode, or operating system to sort things out fast.

We also use smart diagnostic tools to keep an eye on your machine’s health, spotting potential issues before they cause downtime.  If needed, we’ll schedule a proactive service visit, ensuring your copier stays Active while reducing unnecessary emissions.

We only partner with the best

Need support with your IT, printer and copier systems, or business telecommunications? We’ve got you.

We only partner with the best

Every one of our partner companies shares our sustainability initiatives, helping your business make greener choices.

Join a 5 star service partner

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Jo Underwood
7 March 2025
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We recently had the pleasure of working with Active Systems Group Ltd for our IT support and printer-copier machine installations. Despite the complexity of our IT requirements, their team handled everything with remarkable expertise and professionalism. Nothing was too much trouble for them, and they ensured that all systems were up and running seamlessly. Their dedication and commitment to delivering top-notch service have truly exceeded our expectations. We highly recommend Active Systems Group Ltd for any IT support or Copier needs.
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Samantha Wright
24 January 2025
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Active are our 4th emergency service! We would highly recommend them for any IT, photocopiers, printers or phones as their service is always second to none
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Grace Fletcher
23 January 2025
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Printer in our office had been playing up, but no time ever to report. The lovely Dennan turned up today, unexpected, because he was in the area, and had the initiative to call his office to see if anyone in the local area needed support. Has fixed the problem and given the printer a service whilst here. Good work Dennan.. hope your boss see's this 😉
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Joanne clark
23 January 2025
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Dennan called out today to service our printer he was very polite and very knowledgeable and helpful.
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Robert Camplejohn
30 September 2024
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It is not often I get the chance to let others know how much we value Top service providers, but here is our shout for Active Copiers / Active I.T.! For the last 20 to 25 years we have entrusted Active Copiers to all of our photocopy, print & scan requirements – for supplying of top quality branded reliable equipment and a service level which I go out on a limb to state is second to none! You end up with a no nonsense high-value deal, transparent pricing and technical know-how for total assurance. The Company directors continue to be ‘hands-on’ (along with the rest of their responsive team) and when I decided some time ago to keep an older machine running for about twice as long as intended, the speed in which Roger stripped out the entire print roller mechanism, refitted the replacement part and brought our operation back into action was well worth a compliment with dozens of tiny screws all retained and replaced after working hours (think ‘Copier’s world of an F1 pitstop tyre change’) Roger & Tony are proud to reaffirm that their prices have deliberately being kept at low (high-value) rates and a huge Customer base has now been attained and more notably retained, not purely on pricing but on the overall service level – which these days I can confirm is much harder to find in general supplier terms and for us is paramount. IF you want the cheapest deal, there may be others prepared to offer just that, for whatever period, but we would not pursue on that basis. Active I.T. have for many years provided the Hardware and Software solutions and likewise have demonstrated technical prowess that has been reassuring when things out of our own remit need technical support and guidance! When our Server failed they were on site in no time and within just a few hours had completely got everything up and running to enable the rest of the day’s workload to be completed by early evening. ‘Impressive’ is an understatement Big thanks and appreciation to Active Copiers and to Active I.T.
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Ian Williams
1 July 2024
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Fantastic service, always helpful and reliable 👏
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Nessa Jayne
15 June 2024
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We have used Active for a number of years now , for our IT, phones and copier. The lads are also polite, professional and very good at their jobs. Joe, Connor, John , Adam and of course Roger are always on hand and get the job done quick and efficient.I would like to give Ross a special mention, he is a valued member of the team! I would highly recommend this company for all your IT, copier , broadband , telephone needs. Thanks Guys !
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Julie
14 June 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
Worked with the company for years - Super company, helpful staff, super service
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Robert Johnson
12 June 2024
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Active are always a breeze to deal with, and are very prompt in answering even the most mundane requests and tickets. They take a lot of the workload and stress out of a new business' IT needs allowing you to focus on your business and are super friendly to chat with. Highly recommend regardless of the size and scope of your company.
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Belinda Darley
24 May 2024
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I think the fact that we have been with these guys for 20 years for all our copier and IT services says it all. They have never once let us down at ABC Accounting Services and are an important part of our team.